Terms & Conditions

Terms & Conditions

Refund Policy 

Change of Mind

The Baby Shower Emporium recognises that a person reserves the right to change their mind. Here, we respect that and provide you with the opportunity to return an item, should you decide it does not suit your needs.

Returns are only available for 14 days from the date of purchase. Refunds are only available to items which are still in their original packaging and are in re-saleable condition.

No returns on sale products. Items bought on sale/clearance are sold as is.

STRICTLY NO REFUNDS ON PERSONALISED PRODUCTS.

The cost to return the item to us is at your expense. Refunds apply to the product being returned only and not shipping costs.

Please contact us at  orders@thebabyshoweremporium.com.au to organise a return/refund.

PLEASE NOTE - We charge a 10% re-stocking fee for all change of mind refunds. Your order will be refunded less 10% to for the re-stocking and administration involved with the refund.

Refunds will only be processed once the item has been received by The Baby Shower Emporium.

Wrong item received

In the event you received the incorrect goods from us in your order, please contact us via email at orders@thebabyshoweremporium.com.au to discuss the redelivery of the appropriate items.

Exchanges

We are happy to exchange. Exchanges are only available to items which are still in their original packaging and are in re-saleable condition.

Exchanges are only available for 14 days from the date of purchase.

Exchanges will only be processed once the item has been received by The Baby Shower Emporium unless a prior arrangement has been made. Shipping costs will appy for all exchanges.

Faulty or Damaged Item Received

In the unlikely event you receive a broken item in your package or the product received is faulty, please contact us immediately at orders@thebabyshoweremporium.com.au.

If broken or damaged, we will require proof that the item is broken. You will need to send us a photo which clearly shows the extent of the damage to the item. Once we receive the photo/s, we will assess and discuss with you the next steps which need to be taken to rectify the issue.

If faulty, we will require information regarding the fault. Once we receive this information we will assess and discuss with you the next steps which need to be taken to rectify the issue.

These steps may include replacement or refund of the item.

 

Shipping/Delivery

Please read our shipping information carefully as this makes up part of our terms and conditions.

 

Privacy

Please read our privacy statement as this makes up part of our terms and conditions.

 

The information contained in this website is for general information purposes only. The information is provided byThe Baby Shower Emporium and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
 
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
 
Through this website you may be able to link to other websites which are not under the control of The Baby Shower Emporium. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
 
Every effort is made to keep the website up and running smoothly. However, The Baby Shower Emporium takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
 
The Baby Shower Emporium also with holds the right to cancel any order at their sole discretion. 
 
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