Delivery Information

Delivery Information

The Baby Shower Emporium uses Australia Post services to deliver your order.

All parcels are delivered under conditions someone is home to receive the parcel. In the event no-one is home, your parcel will LEFT UNATTENDED in a safe place at the address provided. Alternatively Australia Post may take the item to your local mail delivery centre or post office for collection. We recommend where possible to choose a business address where someone can receive for your order. 

Processing times

Please note delivery times are EXCLUSIVE of our processing times.

Processing times vary depending on work load, trade fairs, personalised products and/or Expos.

We aim to dispatch within 24-48 hrs of your order being placed however, please allow up to 5 days processing time in planning your baby shower. If you require urgent assistance, please call us on 0413 028 362 or notify us during the checkout process. Please always let us know if you require your order for the upcoming weekend when placing an order.

For express orders, where possible your order will ship the same or next day. 

When placing an order which includes personalised items, your order will not ship until all items are in stock. Personalised products are expected to arrive within 3-4 weeks of original order date. Your order will then be shipped together. If you require something within the order immediately, please let us know during the checkout process or by email or by phone. Separating any items from the original order for immediate dispatch will incur additional shipping fees.

When placing an order which includes cupcake toppers, please allow an additional 3-4 days processing time as toppers require time to be made and for the icing to set.

If your order is required for the following weekend (or within the next 5 working days) we strongly recommend you select the EXPRESS DELIVERY option.

 

Standard delivery to a residential/business address option -

Flat rate of $9.95 per order processed.

Standard delivery includes full tracking with delivery. An email with tracking information will be sent to the address provided when placing your order.

Estimated delivery to capital cities from the time of dispatch is as follows. Please note this is a guide only and your order may arrive before or after these timeframes. Delivery to regional centres may also affect delivery timeframes

SA - 2 business days

ACT - 3-4 business days

NSW - 3-4 business days

TAS - 3-4 business days

VIC - 4 business days

NT - 5-6 business days

WA - 5-6 business days

QLD - 5-6 business days

 

When selecting to use a business address, the name of the business/company  and shop/unit number must be included on your delivery details you provide to us. If you live in an aprtment complex or unit, you must provide the unit/apartment number of your residence. Failing to include this so as to impede the delivery of your order, will result in your order being returned to us or a re-attempt of delivery and will incur additional redelivery fee of $20.00.

 

EXPRESS PREMIUM SERVICE

Flat rate $18.00 for any order processed.

Express delivery includes full tracking with delivery. An email with tracking information will be sent to the address provided when placing your order.

Estimated delivery to capital cities from the time of dispatch is as follows.  Please note this is a guide only and your order may arrive before or after these timeframes. Delivery to regional centres may also affect delivery timeframes.

SA - next business day

ACT - next business day

NSW - next business day

TAS - next business day

VIC - next business day

NT - 3-4 business days

WA - 1-2 business days

QLD - 1-2 business days

 

URGENT SATURDAY DELIVERIES ANYWHERE IN AUSTRALIA

Have you left organising an entire baby shower until Friday afternoon and require an order to arrive for the weekend? We can help! We have available a next flight service where we pack and send your order out on the next available flight, generally arriving Saturday morning. This service, whilst possible, is quite expensive. Please contact us for a quote before ordering. 

 

Large item surcharge

Some products are subject to a large item surcharge. These items will be marked as such in the product description. This charge is determined on size and location. Please contact us for an approx quote on such items prior to purchase.

 

New Zealand Flat Rate Shipping

We offer Express Post shipping to all regions within New Zealand at a flate rate of $30.00.

This service is through Australia Post or Startrack Couriers. Delivery time is expected 3-7 days after dispatch with signature required on delivery for piece of mind. Limited tracking is available.

 

Useful Information regarding delivery -

The Baby Shower Emporium recommends where possible, to choose to have your order delivered to a business address, where someone is able to receive your order.

When selecting to use a business address, the name of the business/company  and shop/unit number must be included on your delivery details you provide to us. If you live in an aprtment complex or unit, you must provide the unit/apartment number of your residence. Failing to include this so as to impede the delivery of your order, will result in your order being returned to us or a re-attempt of delivery and will incur additional redelivery fee of $20.00.

 

The Baby Shower Emporium can arrange to have urgent orders delivered on Saturdays however the fee for this service is expensive and we suggest you email us at orders@thebabyshoweremporium.com.au for any enquiries relating to this service.

The Baby Shower Emporium has complete faith in their choice of courier company used. The Baby Shower Emporium provides you with the tracking details of your order. The Baby Shower Emporium is not liable for any parcels which are missing when choosing the standard delivery option. If your tracking details show that the order has been delivered by our courier, this is final, and no further recourse is applicable.

Please ensure you check your order upon receiving it immediately. This is to ensure you have received all and correct items as per your order and that all items are in good condition. The Baby Shower Emporium may not enter into any claims after 7 days of delivery.

At times, The Baby Shower Emporium may use another courier, to provide equal or greater service standards as per our delivery information.

If you have not received your item within the stated delivery timeframe, please contact us immediately at orders@thebabyshoweremporium.com.au.

Thank you.

 

 

 

 

Shipping

FLAT RATE $9.95

AUSTRALIA ONLY

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