Delivery Information

Delivery Information

The Baby Shower Emporium uses Startrack Premium Air Express service to deliver your order, excluding NT. The Baby Shower Emporium also chooses to use Australia Post.

All parcels are delivered under conditions someone is home to sign for the parcel. In the event no-one is home, your parcel will LEFT UNATTENDED at the address provided. The courier will attempt to leave the parcel in the safest location. We recommend where possible to choose a business address where someone can sign for your order. Deliveries are made Mon- Fri 9am to 5pm.

Our courier company does not call prior to delivery. You may choose to call the courier for an estimated delivery time/day.

Please note delivery times are EXCLUSIVE of our processing times. Processing times vary depending on work load, trade fairs, personalised products and/or Expos. We do aim to dispatch within 48hrs of your order being placed however, please allow up to 5 days processing time in planning your baby shower. If you require urgent assistance, please call us on 0413 028 362 or notify us during the checkout process. Please always let us know if you require your order for the upcoming weekend when placing an order.

When placing an order which included personalised items, your order will not ship until all items are in stock. Personalised products are expected to arrive within 3-4 weeks of original order date. Your order will then be shipped together. If you require something within the order immediately, please let us know during the checkout process or by email or by phone. Separating any items from the original order for immediate dispatch will incur additional shipping fees.

If your order is required for the following weekend (or within the next 5 working days) we strongly recommend you select the EXPRESS DELIVERY option.

 

Standard delivery to a residential/business address option -

Flat rate of $9.95 per order processed.

Standard delivery includes full tracking with delivery expected within 2-4 working days from dispatch, Australia wide, excluding NT. Deliveries made to addresses within the Northern Territory are expected to arrive 3-6 days after dispatch.

When selecting to use a business address, the name of the business/company  and shop/unit number must be included on your delivery details you provide to us. If you live in an aprtment complex or unit, you must provide the unit/apartment number of your residence. Failing to include this so as to impede the delivery of your order, will result in your order being returned to us or a re-attempt of delivery and will incur additional redelivery fee of $20.00.

THIS OPTION IS NOT AVAILABLE FOR PO BOXES - PLEASE SEE BELOW.

 

Delivery to a PO BOX option -

The Baby Shower Emporium can deliver to your PO BOX however, an additional charge of $11.00 will be applied to the standard delivery fee. The total cost to deliver in this instance is $21.95. This option is sent using our Express service complimentary.

Standard delivery includes full tracking with delivery expected within 1-2 working days from dispatch, Australia wide, excluding NT. Deliveries made to addresses within the Northern Territory will send using Stratrack Express Saver and are expected to arrive 3-6 days after dispatch.

 

EXPRESS PREMIUM SERVICE

Flat rate $18.00 for any order processed.

You can choose to select our Premium service for overnight delivery. This service is available to most metro, outer metro and regional towns all across Australia (excluding NT). In cases where the overnight service is not available due to location, an additional day is required and becomes a two day service.

This service uses an Authority to Leave the parcel at the requested address. This means, your parcel will be left at the address given even in the event so-one is home to accept the delivery. Please consider this when providing your address. Please consider this for secured apartment blocks, addresses where high volume traffic is passing and general security of unattended parcels. The Baby Shower Emporium takes no responsibilty for any parcels missing after the courier has deemed the item as delivered.

Not available for order to NT.

You can check your transit time from our shop to your address here -

www.startrack.com.au

Please enter sender suburb as - Beulah Park 5067, then enter your receivers suburb and choose Fixed Price Premium (FPP) as the service level.  Please remember to choose the following days date.

URGENT SATURDAY DELIVERIES ANYWHERE IN AUSTRALIA

Have you left organising an entire baby shower until Friday afternoon and require an order to arrive for the weekend? We can help! We have available a next flight service where we pack and send your order out on the next available flight, generally arriving Saturday morning. This service, whilst possible, is quite expensive. Please contact us for a quote before ordering. 

 

Large item surcharge

Some products are subject to a large item surcharge. These items will be marked as such in the product description. This charge is determined on size and location. Please contact us for an approx quote on such items prior to purchase.

 

New Zealand Flat Rate Shipping

We offer Express Post shipping to all regions within New Zealand at a flate rate of $30.00.

This service is through Australia Post or Startrack Couriers. Delivery time is expected 3-7 days after dispatch with signature required on delivery for piece of mind. Limited tracking is available.

 

Useful Information regarding delivery -

The Baby Shower Emporium knows our customers are savvy shoppers! We also try to make sure that you know a PO Box is not allowed in the standard delivery option as best we can. Please understand that by including your PO Box address inadvertantly while at the same time selecting our standard delivery option, will increase processing times as we need to contact you for further instructions. 

The Baby Shower Emporium recommends where possible, to choose to have your order delivered to a business address, where someone is able to sign for the collection of the order.

When selecting to use a business address, the name of the business/company  and shop/unit number must be included on your delivery details you provide to us. If you live in an aprtment complex or unit, you must provide the unit/apartment number of your residence. Failing to include this so as to impede the delivery of your order, will result in your order being returned to us or a re-attempt of delivery and will incur additional redelivery fee of $20.00.

Deliveries are made between 9am and 5pm Monday to Friday.

The Baby Shower Emporium can arrange to have urgent orders delivered on Saturdays however the fee for this service is expensive and we suggest you email us at admin@thebabyshoweremporium.com.au for any enquiries relating to this service.

The Baby Shower Emporium has complete faith in their choice of courier company used. The Baby Shower Emporium provides you with the tracking details of your order. The Baby Shower Emporium is not liable for any parcels which are missing when choosing the standard delivery option. If your tracking details show that the order has been delivered by our courier, this is final, and no further recourse is applicable.

Please ensure you check your order upon receiving it immediately. This is to ensure you have received all and correct items as per your order and that all items are in good condition. The Baby Shower Emporium may not enter into any claims after 7 days of delivery.

At times, The Baby Shower Emporium may use another courier, to provide equal or greater service standards as per our delivery information.

If you have not received your item within the stated delivery timeframe, please contact us immediately at orders@thebabyshoweremporium.com.au.

Thank you.

 

 

 

 

Shipping

FLAT RATE $9.95

AUSTRALIA ONLY

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